DFR Frequently Asked Questions

• What is the Drones as First Responders (DFR) Program?

  The DFR program deploys drones to a variety of 911 calls and provides live video footage to officers and dispatchers before personnel arrive on scene. This early arrival leads to faster situational awareness, better decision-making and a more effective use of resources. 

• What is a drone?

  A drone is an Unmanned Aerial System (UAS) with an onboard computer and camera that is generally operated remotely by a pilot on the ground using a handheld controller. Multiple drones are housed throughout Minnetonka, and drone pilots are able to operate all of the completely remotely from out Real Time Operations Center.

• Why is the Minnetonka Police Department using drones?

  Drones improve response times, enhance officer safety and reduce the need for a physical officer presence in situations where it may not be necessary. They provide a real-time view of the scene, helping officers respond more safely and effectively.

• Is Minnetonka the first city in Minnesota to do this?

  The Minnetonka Police Department is proud to be the first police department in Minnesota to launch a fully operational DFR program.

• What kind of calls will drones respond to?

  Drones may respond to a variety of calls, as authorized by Minn. Stat. § 626.19, where early situational awareness can enhance safety. 

• How do drones improve response times?

  Drones are often able to arrive on scene 2-5 minutes faster than officers. The drone's early arrival on scene provides critical information that helps guide officer response, or, in some cases, resolves calls without dispatching an officer. 

• How do drones keep officers safe?

  Drones can assess potentially dangerous situations, like armed suspects, large crowds or barricaded individuals, without putting officers in immediate risk. This allows for a more informed, tactical response.

• Will drones be used to surveil neighborhoods or conduct routine patrols?

  No. Drones are only launched in response to specific 911 calls or critical incidents. They are not used for general surveillance or random monitoring.

• Is there public oversight of this program?

  Yes. A public dashboard with drone flight data and program policies are publicly available. 

• Are drone flights recorded?

  Yes. Video footage from drone flights is recorded and stored in accordance with department policy and applicable city, state and federal law. All deployments are documented and subject to review.

• How do I know this won't be used to target certain neighborhoods?

  Drones respond based on calls for service, not demographics. Strong internal oversight and transparency policies are in place to ensure fair and appropriate use. You can read about those policies here. 

• Who operates the drones?

  Drones are operated by officers and department personnel who have gone through training to receive a Federal Aviation Administration (FAA) Part 107 Remote Pilot License (drone license). All department drone pilots train regularly to improve their operational efficiency and to maintain their license. 

• Will this replace officers or reduce jobs?

  No. Drones will be supporting our officers, not replacing them. Officers are actually given additional opportunities to advance their career if they choose to go through training and become an FAA licensed drone pilot.

• What kind of technology do the drones use?

  Drones are equipped with high-definition cameras, live-streaming capability and thermal imaging for use in low-light or search scenarios. Drones are not armed with any weapons.

• Are drones in use 24/7?

  Initially, as more officers work to complete trainings to obtain their drone pilot license, the program will operate during peak call volume hours. As the program expands and more officers are licensed, we will evaluate expanding to 24/7 coverage.

• How much did this cost and couldn't the money be better spent elsewhere?

  This program is funded through previously approved budget expenditures and is not funded through cuts to other critical services. Over time, the DFR program is projected to save the department money by reducing unnecessary responses to calls and increasing efficiency. 

• What happens if a drone malfunctions?

  Drone pilots are trained and certified, and all equipment is maintained to FAA standards. In the rare event of a malfunction or crash, a parachute is deployed from the drone for safe landings. We are fully insured and committed to reporting and investigating and incidents transparently.

• I've seen videos of drones being used aggressively, how can I be sure that won't happen here?

  The drones we use are unarmed and used strictly for observation and support. They do not carry weapons or enforcement tools. Their main purpose is to provide video footage. Use-of-force policies remain unchanged.

• How can I learn more or ask a question?

  You can submit questions about the DFR program here.

• Can I see a demonstration?

  Yes. Drones will be at a variety of community events, like Summerfest, Night to Unite and the Fire and City Open House, for demonstrations. Pilots will be on-site to answer any questions you may have about the DFR program.